Frequently Asked Questions
Pack Walking FAQs
Where do you walk the dogs in the area?
Our walkers use scenic, dog-friendly trails in local neighborhoods, chosen for their safety and sensory enrichment. We avoid busy sidewalks and high-traffic areas to create calm, focused walks that feel like mini adventures.
Where do you walk the dogs in the area?
Our walkers use scenic, dog-friendly trails in local neighborhoods, chosen for their safety and sensory enrichment. We avoid busy sidewalks and high-traffic areas to create calm, focused walks that feel like mini adventures.
How many dogs are in each pack?
We cap each pack at 5-8 dogs to ensure your pup gets plenty of attention and structure. These aren’t random groups — they’re thoughtfully matched based on temperament, size, and pace.
How many dogs are in each pack?
We cap each pack at 5-8 dogs to ensure your pup gets plenty of attention and structure. These aren’t random groups — they’re thoughtfully matched based on temperament, size, and pace.
What makes Pup Scouts Pack Walks different from a regular walk?
Our Pack Walks are more than just strolls — they’re structured, enrichment-based outings designed to nurture your dog’s body and mind. In the area, we explore local neighborhoods with small, curated groups led by trained handlers focused on socialization, focus, and fun.
What makes Pup Scouts Pack Walks different from a regular walk?
Our Pack Walks are more than just strolls — they’re structured, enrichment-based outings designed to nurture your dog’s body and mind. In the area, we explore local neighborhoods with small, curated groups led by trained handlers focused on socialization, focus, and fun.
How do you decide if my dog is a good fit?
Every new Pup Scout begins with a behavior assessment and a trial walk. This lets us understand their personality, energy level, and comfort zone so we can recommend the right path — whether that’s private walks or structured pack adventures.
How do you decide if my dog is a good fit?
Every new Pup Scout begins with a behavior assessment and a trial walk. This lets us understand their personality, energy level, and comfort zone so we can recommend the right path — whether that’s private walks or structured pack adventures.
What if my dog isn’t social yet?
That’s exactly why families choose us. Many pups start with solo walks in our service areas to build trust and confidence. Over time, we gently introduce them to a well-matched pack, helping them grow at their own pace.
What if my dog isn’t social yet?
That’s exactly why families choose us. Many pups start with solo walks in our service areas to build trust and confidence. Over time, we gently introduce them to a well-matched pack, helping them grow at their own pace.
Can my dog walk solo instead of with a pack?
Absolutely. We offer private walks in our service areas for dogs who are recovering, reactive, or just need a bit more one-on-one care before joining a group. We’ll meet them exactly where they are, and progress only when they’re ready.
Can my dog walk solo instead of with a pack?
Absolutely. We offer private walks in our service areas for dogs who are recovering, reactive, or just need a bit more one-on-one care before joining a group. We’ll meet them exactly where they are, and progress only when they’re ready.
Can you still walk my dog if I’m not home?
Definitely. Most Pup Scouts families in our service areas provide a secure way for us to access their home — like a lockbox or garage code — so your pup never misses a walk. We make it effortless to keep their routine consistent, even on your busiest days.
Can you still walk my dog if I’m not home?
Definitely. Most Pup Scouts families in our service areas provide a secure way for us to access their home — like a lockbox or garage code — so your pup never misses a walk. We make it effortless to keep their routine consistent, even on your busiest days.
How do I know my dog is safe?
You'll receive a detailed report with photos after each walk, and you can always check in with our staff through the app while your pup is out adventuring. Our pack leaders are certified in pet first aid and fully insured for your peace of mind.
How do I know my dog is safe?
You'll receive a detailed report with photos after each walk, and you can always check in with our staff through the app while your pup is out adventuring. Our pack leaders are certified in pet first aid and fully insured for your peace of mind.
Dog Training FAQs
What kind of training methods do you use?
We use a balanced, humane training philosophy grounded in modern behavior science. That means we prioritize positive motivation and clarity — while setting respectful boundaries that help dogs feel safe and secure.
What kind of training methods do you use?
We use a balanced, humane training philosophy grounded in modern behavior science. That means we prioritize positive motivation and clarity — while setting respectful boundaries that help dogs feel safe and secure.
What makes Pup Scouts training different from group classes or board-and-train programs?
We focus on real-life results, not shortcuts. Our training is one-on-one, behavior-first, and rooted in your dog’s real environment — not a simulated facility. Everything is tailored to your goals, your dog’s temperament, and your lifestyle.
What makes Pup Scouts training different from group classes or board-and-train programs?
We focus on real-life results, not shortcuts. Our training is one-on-one, behavior-first, and rooted in your dog’s real environment — not a simulated facility. Everything is tailored to your goals, your dog’s temperament, and your lifestyle.
How do I book a behavior consultation?
Just click “Start Training” and we’ll schedule a call to learn more about your dog. From there, we’ll recommend a plan that fits your goals and give you an honest perspective on what’s possible. The best time to start is now — future you (and your dog) will thank you.
How do I book a behavior consultation?
Just click “Start Training” and we’ll schedule a call to learn more about your dog. From there, we’ll recommend a plan that fits your goals and give you an honest perspective on what’s possible. The best time to start is now — future you (and your dog) will thank you.
What if I’ve tried training before and it didn’t work?
You’re not alone, and you’re not out of options. We specialize in dogs who’ve “been there, done that” with other trainers. Whether your pup’s been through group classes, daycare, or 1:1 sessions, we start fresh with a behavior assessment and build a plan rooted in your dog’s real life — not a generic curriculum.
What if I’ve tried training before and it didn’t work?
You’re not alone, and you’re not out of options. We specialize in dogs who’ve “been there, done that” with other trainers. Whether your pup’s been through group classes, daycare, or 1:1 sessions, we start fresh with a behavior assessment and build a plan rooted in your dog’s real life — not a generic curriculum.
Do you provide support after training ends?
We’ll leave you with a personalized behavior plan, clear next steps, and lifetime access to support should questions come up. Many the area clients choose to continue with structured walks, enrichment add-ons, or seasonal tune-ups to keep progress going.
Do you provide support after training ends?
We’ll leave you with a personalized behavior plan, clear next steps, and lifetime access to support should questions come up. Many the area clients choose to continue with structured walks, enrichment add-ons, or seasonal tune-ups to keep progress going.
How long will it take to see results?
Most families see meaningful shifts within the first few sessions. Lasting transformation takes consistency, but we provide you with the tools, guidance, and follow-up you need to stay on track. No fluff — just real change.
How long will it take to see results?
Most families see meaningful shifts within the first few sessions. Lasting transformation takes consistency, but we provide you with the tools, guidance, and follow-up you need to stay on track. No fluff — just real change.
Can I see real dogs who’ve improved with Pup Scouts?
Absolutely, we love celebrating progress. You can explore our Success Stories to see real dogs across our service areas who overcame anxiety, reactivity, and stubborn behaviors. We’re proud of what they’ve achieved — and your dog could be next.
Can I see real dogs who’ve improved with Pup Scouts?
Absolutely, we love celebrating progress. You can explore our Success Stories to see real dogs across our service areas who overcame anxiety, reactivity, and stubborn behaviors. We’re proud of what they’ve achieved — and your dog could be next.
Do I have to be present during training?
Yes, your presence is essential. We require owners to be actively involved in the training process, not just for accountability, but because your consistency and engagement are key to lasting results. When owners are disconnected, it can lead to mixed signals for the dog and prevent the progress you’re investing in. Our goal is to set you and your dog up for long-term success, and that starts with teamwork from day one.
Do I have to be present during training?
Yes, your presence is essential. We require owners to be actively involved in the training process, not just for accountability, but because your consistency and engagement are key to lasting results. When owners are disconnected, it can lead to mixed signals for the dog and prevent the progress you’re investing in. Our goal is to set you and your dog up for long-term success, and that starts with teamwork from day one.
Where do sessions take place?
We meet you where your dog lives their life. Training sessions take place in and around your home in our service areas, as well as at nearby parks and real-life scenarios your dog encounters daily. No sterile classrooms or artificial setups — we train where it matters.
Where do sessions take place?
We meet you where your dog lives their life. Training sessions take place in and around your home in our service areas, as well as at nearby parks and real-life scenarios your dog encounters daily. No sterile classrooms or artificial setups — we train where it matters.
Do you work with aggressive or reactive dogs?
Yes. Many of our most successful clients were dogs other trainers turned away. Our lead behaviorist, Evan is experienced in managing aggression, reactivity, leash frustration, and trauma recovery. We work slowly, intentionally, and in a way that rebuilds trust — both between you and your dog, and between your dog and the world.
Do you work with aggressive or reactive dogs?
Yes. Many of our most successful clients were dogs other trainers turned away. Our lead behaviorist, Evan is experienced in managing aggression, reactivity, leash frustration, and trauma recovery. We work slowly, intentionally, and in a way that rebuilds trust — both between you and your dog, and between your dog and the world.
Mobile Grooming FAQs
How do I book an appointment?
Just enter your zip code, pick your date and time, and we’ll take care of the rest. Our schedule fills quickly in the area, so we suggest booking early — especially around holidays.
How do I book an appointment?
Just enter your zip code, pick your date and time, and we’ll take care of the rest. Our schedule fills quickly in the area, so we suggest booking early — especially around holidays.
What if I can’t be home?
No problem. Many the area clients provide us with access instructions (garage codes, lockboxes, etc.) so their pup can enjoy their spa day even while they’re at work or out running errands. We’ll send you a report card and photos afterward.
What if I can’t be home?
No problem. Many the area clients provide us with access instructions (garage codes, lockboxes, etc.) so their pup can enjoy their spa day even while they’re at work or out running errands. We’ll send you a report card and photos afterward.
How often should I book grooming?
We recommend every 4–6 weeks depending on your dog’s coat and lifestyle. Consistent grooming keeps your dog healthy and helps us maintain their coat in peak condition. We’re happy to recommend a personalized schedule after our first session.
How often should I book grooming?
We recommend every 4–6 weeks depending on your dog’s coat and lifestyle. Consistent grooming keeps your dog healthy and helps us maintain their coat in peak condition. We’re happy to recommend a personalized schedule after our first session.
My dog gets nervous. Is this a good option?
Absolutely. Many the area pet parents choose us because their dog struggles with traditional salons. Our mobile spa is quiet, private, and designed to reduce stress — no barking dogs, no cages, no chaos. Just one familiar face and a peaceful environment.
My dog gets nervous. Is this a good option?
Absolutely. Many the area pet parents choose us because their dog struggles with traditional salons. Our mobile spa is quiet, private, and designed to reduce stress — no barking dogs, no cages, no chaos. Just one familiar face and a peaceful environment.
Will you come inside my home?
There’s no need — our mobile spa is fully self-contained and parked right outside your home. We bring everything with us, from fresh towels to filtered water, and clean up thoroughly after every session.
Will you come inside my home?
There’s no need — our mobile spa is fully self-contained and parked right outside your home. We bring everything with us, from fresh towels to filtered water, and clean up thoroughly after every session.
Do you service our service areas and the surrounding area?
Yes! We provide mobile grooming throughout our service areas and neighboring communities. Use our zip code checker to confirm coverage, or message us and we’ll be happy to help.
Do you service our service areas and the surrounding area?
Yes! We provide mobile grooming throughout our service areas and neighboring communities. Use our zip code checker to confirm coverage, or message us and we’ll be happy to help.
Who will be grooming my dog?
Your dog will be in the hands of a seasoned professional with over 25 years of grooming experience. We don’t rotate staff or outsource — your groomer is consistent, trusted, and knows exactly how to work with anxious, elderly, or breed-specific dogs.
Who will be grooming my dog?
Your dog will be in the hands of a seasoned professional with over 25 years of grooming experience. We don’t rotate staff or outsource — your groomer is consistent, trusted, and knows exactly how to work with anxious, elderly, or breed-specific dogs.
What kind of products do you use?
We only use gentle, high-quality products that are safe for sensitive skin. Our shampoos and conditioners are sulfate-free, pH-balanced, and formulated specifically for dogs — no harsh chemicals, ever. If your dog has allergies or special needs, just let us know.
What kind of products do you use?
We only use gentle, high-quality products that are safe for sensitive skin. Our shampoos and conditioners are sulfate-free, pH-balanced, and formulated specifically for dogs — no harsh chemicals, ever. If your dog has allergies or special needs, just let us know.
What’s the grooming van like?
Imagine a pristine spa on wheels. Our van is professionally sanitized between every appointment, climate-controlled for comfort, and equipped with top-tier grooming tools and organic, vet-approved products. Every detail — from lighting to ventilation — is designed to keep your pup calm and comfortable.
What’s the grooming van like?
Imagine a pristine spa on wheels. Our van is professionally sanitized between every appointment, climate-controlled for comfort, and equipped with top-tier grooming tools and organic, vet-approved products. Every detail — from lighting to ventilation — is designed to keep your pup calm and comfortable.
Why is mobile grooming more expensive than a salon?
Our service is designed for pet parents who expect more — and our results reflect that. We use premium products, provide a spotless, climate-controlled grooming van, and give your dog one-on-one care from a groomer with over 25 years of experience. It’s not just a haircut; it’s a personalized spa day in your own driveway. That’s the value behind the price.
Why is mobile grooming more expensive than a salon?
Our service is designed for pet parents who expect more — and our results reflect that. We use premium products, provide a spotless, climate-controlled grooming van, and give your dog one-on-one care from a groomer with over 25 years of experience. It’s not just a haircut; it’s a personalized spa day in your own driveway. That’s the value behind the price.
Private Walks FAQs
Where do you walk the dogs in the area?
Our walkers use scenic, dog-friendly trails in local neighborhoods, chosen for their safety and sensory enrichment. We avoid busy sidewalks and high-traffic areas to create calm, focused walks that feel like mini adventures.
Where do you walk the dogs in the area?
Our walkers use scenic, dog-friendly trails in local neighborhoods, chosen for their safety and sensory enrichment. We avoid busy sidewalks and high-traffic areas to create calm, focused walks that feel like mini adventures.
How many dogs are in each pack?
We cap each pack at 5-8 dogs to ensure your pup gets plenty of attention and structure. These aren’t random groups — they’re thoughtfully matched based on temperament, size, and pace.
How many dogs are in each pack?
We cap each pack at 5-8 dogs to ensure your pup gets plenty of attention and structure. These aren’t random groups — they’re thoughtfully matched based on temperament, size, and pace.
What makes Pup Scouts Pack Walks different from a regular walk?
Our Pack Walks are more than just strolls — they’re structured, enrichment-based outings designed to nurture your dog’s body and mind. In the area, we explore local neighborhoods with small, curated groups led by trained handlers focused on socialization, focus, and fun.
What makes Pup Scouts Pack Walks different from a regular walk?
Our Pack Walks are more than just strolls — they’re structured, enrichment-based outings designed to nurture your dog’s body and mind. In the area, we explore local neighborhoods with small, curated groups led by trained handlers focused on socialization, focus, and fun.
How do you decide if my dog is a good fit?
Every new Pup Scout begins with a behavior assessment and a trial walk. This lets us understand their personality, energy level, and comfort zone so we can recommend the right path — whether that’s private walks or structured pack adventures.
How do you decide if my dog is a good fit?
Every new Pup Scout begins with a behavior assessment and a trial walk. This lets us understand their personality, energy level, and comfort zone so we can recommend the right path — whether that’s private walks or structured pack adventures.
What if my dog isn’t social yet?
That’s exactly why families choose us. Many pups start with solo walks in our service areas to build trust and confidence. Over time, we gently introduce them to a well-matched pack, helping them grow at their own pace.
What if my dog isn’t social yet?
That’s exactly why families choose us. Many pups start with solo walks in our service areas to build trust and confidence. Over time, we gently introduce them to a well-matched pack, helping them grow at their own pace.
Can my dog walk solo instead of with a pack?
Absolutely. We offer private walks in our service areas for dogs who are recovering, reactive, or just need a bit more one-on-one care before joining a group. We’ll meet them exactly where they are, and progress only when they’re ready.
Can my dog walk solo instead of with a pack?
Absolutely. We offer private walks in our service areas for dogs who are recovering, reactive, or just need a bit more one-on-one care before joining a group. We’ll meet them exactly where they are, and progress only when they’re ready.
Can you still walk my dog if I’m not home?
Definitely. Most Pup Scouts families in our service areas provide a secure way for us to access their home — like a lockbox or garage code — so your pup never misses a walk. We make it effortless to keep their routine consistent, even on your busiest days.
Can you still walk my dog if I’m not home?
Definitely. Most Pup Scouts families in our service areas provide a secure way for us to access their home — like a lockbox or garage code — so your pup never misses a walk. We make it effortless to keep their routine consistent, even on your busiest days.
How do I know my dog is safe?
You'll receive a detailed report with photos after each walk, and you can always check in with our staff through the app while your pup is out adventuring. Our pack leaders are certified in pet first aid and fully insured for your peace of mind.
How do I know my dog is safe?
You'll receive a detailed report with photos after each walk, and you can always check in with our staff through the app while your pup is out adventuring. Our pack leaders are certified in pet first aid and fully insured for your peace of mind.
Overnight Boarding FAQs
How do I get started?
If you’re a current client, just let us know your travel dates and we’ll walk you through the next steps. New to Pup Scouts? Start with a walk or training session first so we can build trust before offering overnight care.
How do I get started?
If you’re a current client, just let us know your travel dates and we’ll walk you through the next steps. New to Pup Scouts? Start with a walk or training session first so we can build trust before offering overnight care.
Who qualifies for overnight boarding?
Overnight stays are exclusive to active Pup Scouts members. We require your dog to have an existing relationship with our team to ensure they’re comfortable, safe, and happy while you’re away.
Who qualifies for overnight boarding?
Overnight stays are exclusive to active Pup Scouts members. We require your dog to have an existing relationship with our team to ensure they’re comfortable, safe, and happy while you’re away.
My dog has anxiety, medical needs, or is reactive. Can they still board with you?
Yes. Because our team already knows your dog through walks or training, we’re able to provide specialized care that most sitters or kennels can’t. We’ll adjust everything to fit their unique needs.
My dog has anxiety, medical needs, or is reactive. Can they still board with you?
Yes. Because our team already knows your dog through walks or training, we’re able to provide specialized care that most sitters or kennels can’t. We’ll adjust everything to fit their unique needs.
What does a typical stay look like?
Every overnight includes walks, enrichment activities, downtime, and updates sent directly to you. Because it’s only offered to dogs already in our care, the experience is calm, predictable, and tailored.
What does a typical stay look like?
Every overnight includes walks, enrichment activities, downtime, and updates sent directly to you. Because it’s only offered to dogs already in our care, the experience is calm, predictable, and tailored.
Can you follow my dog’s exact routine?
Absolutely. We mirror your dog’s home routine — feeding, medications, crate training, bedtime rituals — so nothing feels unfamiliar or disruptive.
Can you follow my dog’s exact routine?
Absolutely. We mirror your dog’s home routine — feeding, medications, crate training, bedtime rituals — so nothing feels unfamiliar or disruptive.
What if I want my dog to stay in our own home instead?
We offer in-home overnight care for Pup Scouts members. A trainer or walker your pup already knows will stay in your home in {{city}} or nearby neighborhoods, keeping everything consistent — from walks to bedtime.
What if I want my dog to stay in our own home instead?
We offer in-home overnight care for Pup Scouts members. A trainer or walker your pup already knows will stay in your home in {{city}} or nearby neighborhoods, keeping everything consistent — from walks to bedtime.
Can I meet the person who will be boarding my dog?
Yes. Our boarding services are reserved for families already working with our team, so chances are, your pup already knows and trusts their caregiver. Still, we’re happy to arrange a quick meet-and-greet to ease your mind.
Can I meet the person who will be boarding my dog?
Yes. Our boarding services are reserved for families already working with our team, so chances are, your pup already knows and trusts their caregiver. Still, we’re happy to arrange a quick meet-and-greet to ease your mind.
Where will my dog stay overnight?
Your pup stays in a private home with one of our trusted team members in the {{region}} area. We only offer this to current Pup Scouts families, so your dog is always with someone familiar, not a stranger.
Where will my dog stay overnight?
Your pup stays in a private home with one of our trusted team members in the {{region}} area. We only offer this to current Pup Scouts families, so your dog is always with someone familiar, not a stranger.
What makes Pup Scouts’ overnight boarding different from a kennel?
Boarding with Pup Scouts is an elevated, in-home experience — not a kennel. Your dog stays with a trained caregiver they already know, in a peaceful, structured home environment. It’s exclusive to active Pup Scouts members, ensuring your dog receives consistent, stress-free care.
What makes Pup Scouts’ overnight boarding different from a kennel?
Boarding with Pup Scouts is an elevated, in-home experience — not a kennel. Your dog stays with a trained caregiver they already know, in a peaceful, structured home environment. It’s exclusive to active Pup Scouts members, ensuring your dog receives consistent, stress-free care.
Join the Pack, Change Your Dog's Life
Discover how our structured group walks deliver the consistency, socialization, and enrichment your dog craves — all with expert handlers you can trust.
Join the Pack, Change Your Dog's Life
Discover how our structured group walks deliver the consistency, socialization, and enrichment your dog craves — all with expert handlers you can trust.
Join the Pack, Change Your Dog's Life
Discover how our structured group walks deliver the consistency, socialization, and enrichment your dog craves — all with expert handlers you can trust.